Frequently Asked Questions

Where can I find guest reviews for the resort?

Tripadvisor.com is a website used for guest reviews.  

What water amenities are offered at the resort?

Newly Open Indoor Waterpark with 5 Water Slides called The Cove, 7 Indoor and Outdoor Pools, 3 Kiddie Pools, 5 Hot Tubs, 1 Indoor and Outdoor Lazy River, Sunken Pirate Ship with 2 Kiddie Water Slides.  

What water amenities are heated?

The Pools at the Paradise, Palms, and Sailfish buildings are heated. As well as the indoor water park The Cove.  

What time is check-in and check-out?

Check-in time starts after 4:00 PM. Check-out time is before 11:00 AM.  

What room types have a washer and dryer provided?

2, 3, and 4 bedroom condos.  

What restaurants are available at the resort?

Papa’s Breakfast Restaurant located across the street, The Rusty Reel Oceanfront Bar & Grill located in the Lobby Level of Palms Tower and is available for lunch and dinner. Ben & Jerry’s, Starbucks, and Jaybo’s Pizzeria located across the street. Hours vary based on season.  

What other amenities are offered at the resort?

Exercise room, Golf & Entertainment Shop, Sauna, Business Center, Shuffle Board, Seaside Market.  

What kitchen appliances are in a standard room?

A small refrigerator, microwave, and coffee maker.  

What is your refund policy in the event of a hurricane?

HURRICANE CANCELLATION POLICY: In the event of a pending hurricane and the Governor issues a mandatory evacuation, guests will receive a full refund. If there is not an evacuation, guests can reallocate the advanced deposit to be used as the deposit toward different stay dates within 1 year of the original reservation.  

What is the tax percent on a room?

13%  

What is the security deposit/worry free vacation fee for?

Accidental damage.  

What is the resort's Do Not Disturb policy?

Your Health and Safety is of utmost importance, therefore, if the “Do Not Disturb” sign remains on your door for an extended period- of- time and we are unable to contact you, we may knock on your door and if no answer, enter your room to determine your well-being. Please understand it is not our intention to disturb guests during their vacation, however, we reserve the right to enter rooms to check on the safety and security of our guests and property as well as to perform maintenance and repairs.  

What is the parking garage height clearance?

The parking garage clearance at 21st Ave N is 8 ft. The parking garage clearance at Withers Dr. is 6 ft. 6 in.  

What is the cancelation policy?

We understand plans change which is why we created our risk-free cancellation and change policy. The advance deposit is 100% refundable if a reservation is canceled outside of the risk-free period. Stay dates from NOW - March 25, 2021: Reservations canceled within 48 hours of arrival can reallocate the advanced deposit funds toward future dates within one year of the original stay dates. Stay dates from March 26, 2021 forward: Reservations canceled within 14 days of arrival can reallocate the advanced deposit funds toward future dates within one year of the original stay dates. If a guest wishes to move their reservation, no extra charge will be made. Please note that changes to the reservation will be subject to availability and any rate differences. Guests who do not arrive on their scheduled arrival date and do not inform the hotel of their wish to change their stay dates, they will forfeit the advance deposit.  

What is the Brittain Rewards program?

The Brittain Rewards program offers exclusive free for perk just for signing up. Like a ticket to various attractions, discounted room upgrades, exclusive member rates and unlimited DVD rentals per reservation.  

What is included in the resort fee?

The resort fee covers usage of all resort amenities.  

What is included in an efficiency kitchen?

A small refrigerator, small stove/oven, microwave, sink, pot, pan, dishes, cups, and utensils.  

What is included in a galley & full kitchen?

Full size refrigerator, stove/oven, sink, microwave, pots, pans, dishes, cups, and utensils.  

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What housekeeping services are available daily?

Towel replacement and trash pickup. Starting 11/13/2020 The Breakers and The Strand will be going to “Trash & Towel Service" only.  

What bathroom and kitchen supplies are provided in my unit?

Toilet paper, soap bars, bath towels, one travel size dish soap. (paper towels and laundry detergent are not provided due to allergies)  

What attractions are within a 15 minute drive radius?

The boardwalk, Broadway at the Beach, Hollywood Wax Museum, Myrtle Waves, Broadway Grand Prix Race Park, Adrenaline Adventures Zip Line, Family Kingdom, Splashes Oceanfront Water Park.  

What are the rules/ regulations for the water slides?

The slides' hours vary based on season. No running is permitted up the stairs. Riders must slide on their backs with their legs and arms crossed only. Ridding head first or on your stomach is not permitted. Only ONE rider per turn, absolutely NO chains/trains/parental escort allowed. NO “sling-shotting” into the slide. Riders must sit down and ease into the slide. ALL RIDERS MUST BE 48” TALL. There is no age requirement. the Weight limited permitted per slider is to not exceed 300 lbs. Only 1 rider per slide is allowed to wait on the platform at a time. No foreign objects are allowed in pockets, and no jewelry can be worn while riding the slide. The Breakers is not responsible for any damages or lost items. The dress code does not permit cutoff jeans or swimwear with exposed zippers, buckles, rivets or metal ornamentation are to be worn. Only approved swimsuits are allowed.  

What are the pool hours?

9AM to 11PM  

What amenities are included in my room?

Every room is equipped with a hairdryer, iron & ironing board, and safe.  

Is there Wi-Fi available?

Yes. Wireless internet is available throughout the resort.  

Is there a shuttle to the local attractions?

The shuttle is a seasonal service. Guests should call the resort to inquire/reserve the shuttle service, based on availability.  

Is there a shuttle to and from the airport?

Yes, but this is a seasonal service based on availability. Reservations are encouraged; please call the front desk.  

Is there a grocery store nearby the resort?

Yes there are grocery stores within a 5-15 minute drive of the resort.  

Is breakfast provided at the resort?

You can purchase breakfast at Papa’s Breakfast Restaurant for $9.95 in advance or $11.95+tax at the restaurant.  

How old do I need to be to stay at this resort?

Everyone in the room must be 21 years or older unless they are accompanied by their parent or legal guardian.  

How much is the security deposit/worry free vacation fee?

If you are paying in cash, a security deposit of $100 is required at check-in which is refunded when your stay is over. You can also purchase the Worry Free Vacation for $39.95 plus tax, non-refundable, paid with your first night stay deposit.  

How many parking passes will I be given?

1 parking pass is given for standard rooms and 1 bedroom suites. 2 parking passes are given for 2, 3, and 4 bedroom condos.  

How far away is the airport?

Myrtle Beach International Airport is 4.4 miles or approximately 12 minutes away from the resort.  

How do I adjust my reservation?

You can contact the reservations department to changes or you can use the new app for your smart phone or mobile device. If you booked through a third party (examples: Expedia, hotels.com, booking.com, etc.) you have to contact them directly for any questions, changes, and cancellations.  

Does the resort provide parking?

Yes. Free parking is available in our 2 parking garages or gravel lot located across the street from the resort.  

Do you offer a concierge on site?

Yes.  

Do you have room service?

No.  

Do you have handicap accessible rooms?

Yes, the Ocean View Handicap Accessible Queen Suite in the Palms Tower (N) has wider doorways and support bars in the bathroom.  

Do I need a credit card at check-in?

Yes. The credit card used to make the reservation must be present at check-in with card holder and matching ID for verification purposes.  

Do any rooms have a whirlpool tub?

Yes. The Ocean View Spa King Suite (NSPA), the Oceanfront Two Bedroom Condo (W), and the Oceanfront Three Bedroom Condos (X & Y).  

Can I rent chairs and umbrellas for the beach?

Yes you can through Johns Beach Services (843-448-6454) and can be purchased by the lifeguard on the beach. Prices vary depending on length of rental, please contact Johns Beach Services or speak to a lifeguard for exact pricing.  

Can I rent bicycles while I’m on vacation?

The closest bike rental company is the Pee Dee Bicycle Company (843-839-4657).  

Can I rent a beach wheelchair on my vacation?

Yes. For free beach wheelchair rentals for Myrtle Beach- 843-918-1488 - They can be used from 8AM to 5PM, no overnight request. They are based on availability and cannot be requested ahead of time. Large vehicles are required to transport the chairs (SUV, van, or pickup truck).  Delivery and pickup services are available and there may be an additional charge per service during the summer season. For any questions please call Beach Services at (843) 663-8600.  

Can I pay my security deposit in cash?

No, all reservations will require a valid credit card to be authorized in the amount of $100 in lieu of a cash deposit. We no longer accept cash as a form of payment.  

Can I pay my balance in cash?

No, cash is no longer accepted as a form of payment.  

Can I make payments on my balance before my vacation?

You can make payments up to 30 days before your arrival date. All cards used to make payments must be presented at check-in by the card holder with matching ID.  

Can I fish on the beach?

Yes, you may fish on the beach, but South Carolina requires a license to fish from the surf.  No license is needed to fish from a public fishing pier. Please call the city’s chamber of commerce for additional information (1800-356-3016).  

Can I bring my pet with me on vacation?

Unfortunately, pets are not allowed at The Breakers Resort. We do allow registered service dogs only.  

Can I book a reservation without a deposit?

An advance deposit equal to the first night’s stay is due at time of booking. The remaining balance is due at time of check-in.  

Are trailers and motorcycles allowed at the resort?

We do not have Trailer Parking at this time, but motorcycles are allowed to park on the second floor of the parking garage.  

Are roll-a-way beds available at the resort?

No.  

Are pool towels available?

Yes but they are not allowed to be brought to the beach. Please bring your own beach towels.  

Are linens provided?

Yes.  

Are early check-ins and late check-outs possible?

Not during the summer season, (June, July, and August) you can request with it the front desk (843-444-4444) during the off season but it is never guaranteed.  

Are dogs allowed on the beach?

From May 1 through Labor Day, dogs are allowed on the beach only before 10 AM and after 5 PM. From the day after Labor Day to April 30 each year, dogs are allowed on the beach at any time of day. At all times when dogs are allowed on the beach, they must be on a leash that's seven feet or shorter, and you must pick up and properly dispose of the droppings.  

Are cribs available?

Pack and Plays are available on a first come, first serve basis.  

Am I allowed to grill at the resort or on the beach?

No. Grills are not allowed at the resort or on the beach due to fire and environment codes.  

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